Dear Prof. Johnson ,
I am writing to explain my absence from classes since April 21 ,1999.
On April 20, 1999, I was involved in a serious motor vehicle accident. I urn transported to the hospital in an ambulance, where I was treated for a broken ankle, fractured collarbone, and 3 bruised ribs. My doctor advised complete bed rest for 6 weeks, and as a result, I have been unable to attend classes since April 21 ,1999.
I am concerned about keeping up with my studies , and have been doing the required readings , as assigned by my professors. My biggest concern is whether I will be eli¬gible to write the final exams in June.
Would you please advise me regarding my courses and exams , specifically if there will be any special consideration given to me in light of my current situation ?
Thank you for your kind assistance. I look forward to hearing from you soon .
Sincerely , Jane Little
Student No. 98-432-91
P. S. You can contact me at the hospital (839-4362 Room 209) or through my parents (846-7782).
You should spend no more than 20 minutes on this task.
You have bought a Walkman at an airport. On reaching home, you discover a fault with it.
Write a letter to the airport authority explaining the situation , and ask that the problem be put right.
You should write at least 150 words.
You do NOT need to write your own address.
Begin your letter as follows:
Dear_________ ,
Dear Sir,
I wish to make a complaint about a Walkman which I bought three days ago in the Duty Free section of your airport. As is my habit, I made a point of trying it out on the spot. It worked perfectly well, and so I went ahead and purchased it.
However, when I got home and tried it again , it seemed that the volume knob had ceased to work . Removing the back of the case, I found that the internal com-ponents of the Walkman were all rusted. Not only that but some of the wires were broken .
I am sure that you will agree that this is a most unsatisfactory situation. Therefore, I request you to arrange to replace this Walkman with another one, which must be in perfect working order. Failing that, I will have to insist on a re¬fund in full of the price which I paid for it.
Yours sincerely,
John Jones
You should spend no more than 20 minutes on this task.
You booked a two-week holiday to Sydney with Fly-by- Night Travel. You are not happy with the holiday— the flight was delayed, the hotel was noisy, and so on.
Write to Fly-by-Night Travel to complain about the holiday giving details about the problems. Request some compensation or refund.
You should write at least 150 words.
You do NOT need to write your own address.
Begin your letter as follows:
Dear_______ ,
Dear Mr. Jenkins,
I am writing to complain about my recent holiday in Sydney which was orga¬nized by your company. My wife and I selected the two-week Women ' s Weekly tour starting on 29 December. Your agency claimed we would be picked up at the air¬port , and that the hotel was three-star quality. The all-inclusive price we paid in¬cluded breakfast and dinner and two excursions.
On arrival at the airport, there was no one to meet us. We waited for half an hour and then had no choice but to take a taxi. This cost $ 30. The receipt is enclosed .
The hotel was not what I would consider three-star. The room was dirty; the beds were small and uncomfortable. The breakfast portions were very small, and the hotel refused to provide us with dinner. We had to spend a further $ 500 on ex¬tra meals. Again , I enclose our restaurant receipts.
I find it dishonest and unacceptable that your company sold us a tour which in no way resembled the description , and my wife and I expect to be compensated for all our extra expenses. The receipts which are enclosed total $ 530. In addition , we claim a refund of $100 because the room was not up to the promised standard.
We expect to receive your cheque for $ 630 very soon .
Yours sincerely, J. Smith