Sample Topic 3

You should spend no more than 20 minutes on this task.

You have bought a Walkman at an airport. On reaching home, you discover a fault with it.

Write a letter to the airport authority explaining the situation , and ask that the problem be put right.

You should write at least 150 words.
You do NOT need to write your own address.
Begin your letter as follows:

Dear_________ ,

 

Sample Answer

Dear Sir,

I wish to make a complaint about a Walkman which I bought three days ago in the Duty Free section of your airport. As is my habit, I made a point of trying it out on the spot. It worked perfectly well, and so I went ahead and purchased it.

However, when I got home and tried it again , it seemed that the volume knob had ceased to work . Removing the back of the case, I found that the internal com-ponents of the Walkman were all rusted. Not only that but some of the wires were broken .

I am sure that you will agree that this is a most unsatisfactory situation. Therefore, I request you to arrange to replace this Walkman with another one, which must be in perfect working order. Failing that, I will have to insist on a re¬fund in full of the price which I paid for it.

 

Yours sincerely,

John Jones